Timely payouts are as essential as our trading platform. We know how important it is for our clients to have quick cash out process. We make every effort to ensure that your money will reach you as quickly as possible. Below is a compilation of the top common queries about our withdrawal process. GT Options withdraw section is designed to keep our clients informed at all times. If your question is not included in our list, feel free to contact our customer support team for more information.
How to withdraw funds
The entire withdrawal process works out the same way as the funding process. To begin the process, log in to your account, click the “Banking” link and choose the “Withdrawal” tab. Key in the amount you want to withdraw and click “Next.” Your account balance is shown above the text field. Make sure you have enough funds before you make a withdrawal request.
What are the options for withdrawal?
All withdrawal requests will be processed by the original source of the funds. You may use your credit card, wire transfer or other alternative payment service like GTOptions Moneybookers.
Are there any fees?
We do not charge fees on the first withdrawal. For Gold and Platinum account holders, they will have discounts on withdrawal fees. However for regular accounts, subsequent withdrawals are subjected to fees. The fees vary according to method you’re using. For credit cards – 3.5%, Moneybookers – 2% and wire transfer – $/£/€100.
What are documents that I need to submit?
For identification purposes, all GTOptions members are required to submit their IDs, proof of address and a photocopy of their credit cards (back and front showing only the last four digits.) Please note that your withdrawal request will not be processed until these documents are received.
How long does it take to process my withdrawal request?
At GTOptions, withdrawal requests are handled in a timely and prompt manner. For faster processing, we therefore suggest that you comply with the requirements detailed above so that we can process your request immediately.
